2.1 How do I get access
You receive an email invitation (sent by the admin, the agency, or the team). There’s no self-signup — it’s intentional, for security. The invitation expires in 72 hours.
🖥️ Screen — Set a password and sign in (via the invitation)
+--------------------------------------------+
| [ MARTEC LOGO ] |
| Definir senha e continuar |
| Nova senha [ ........ ] |
| Confirmar [ ........ ] |
| ○ Mínimo 8 caracteres |
| ○ As senhas conferem |
| [ Definir senha e continuar ] |
+--------------------------------------------+
✅ Click the link in the email → set your password → sign in. If the link says it expired, ask whoever invited you for a new invitation.
2.2 I forgot my password
🖥️ Screen — Forgot my password
ESTADO inicial: DEPOIS de enviar:
+---------------------------+ +---------------------------+
| Esqueci minha senha | | Verifique seu e-mail |
| E-mail [ ............ ] | | Se cadastrado, você |
| [ Enviar instruções ] | | receberá instruções... |
| Voltar ao login | | [ Voltar ao login ] |
+---------------------------+ +---------------------------+
✅ Login → “Esqueci minha senha” → enter your email. The confirmation always looks the same (even if the email doesn’t exist) — it’s a privacy protection. If you’re registered, a link arrives that expires in 1 hour and works only once. When you reset, all your sessions drop and you sign in again.
2.3 My password is temporary (operator’s 1st sign-in)
When the admin creates or resets your account, it comes with a temporary password and the system forces a change on the first sign-in.
🖥️ Screen — Change password
+--------------------------------------------+
| Trocar senha |
| Sua senha atual é temporária... |
| Senha atual [ ........ ] |
| Nova senha [ ........ ] |
| Confirmar nova senha[ ........ ] |
| ✓ Mínimo 8 caracteres |
| ✗ Diferente da senha atual |
| [ Trocar senha ] |
+--------------------------------------------+
✅ Type the temporary password + the new one (min. 8 characters, different from the current one). Forgot the temporary one? Ask the admin to redefinir (reset) your access in Operadores.
2.4 My profile
🖥️ Screen — My profile (read-only)
Meu perfil
┌ Empresa atual ─────────────┐ ┌ Sua conta ─────────────┐
│ Nome ..... Loja Exemplo │ │ Nome .. Maria Silva │
│ Slug ..... loja-exemplo │ │ E-mail maria@exemplo │
│ Timezone . America/Sao_Paulo│ │ │
│ Seu papel Admin │ │ │
└────────────────────────────┘ └────────────────────────┘
💡 This screen is read-only — name/email/role are changed by the admin; the password, through the password screen.